General Terms and Conditions for the use of Reused Remade’s website

1. General Information

Welcome to the website of Reused Remade. Costumers are requires to read these General Terms and Conditions carefully before using this website. Use of this website constitutes acceptance of Reused Remade’s Terms and Conditions. These Terms and Conditions applies to all purchases made on the Reused Remade’s website.

2. Responsibilities for the Costumer

The Costumer undertakes to use the Website in accordance with these Terms and Conditions and any updated versions thereof, and with all applicable laws and other statutes. The Costumer undertakes not to disrupt or attempt to disrupt the operation of the Website in any way. The Costumer shall provide accurate details when transmitting the Costumer’s personal data to Reused Remade through the Website. Reused Remade reserves the right to pursue all legal remedies arising from any infringement of these limitations.

3. Intellectual property rights

The copyright related to this Website and to all of the material contained therein is protected under international copyright laws and copyright conventions. The Costumer shall comply globally with all copyright laws when using this Website, and to prevent unauthorized copying of the Material. All intellectual property rights pertaining to the Website (including copyright, registered and unregistered trademarks and designs, patents, domain names, commercial secrets and database rights) shall be retained by Reused Remade or by its partners.

4. Cookies

Reused Remade use cookies on the website. The Costumer decides the scope of cookies in the Costumer’s computer settings. Our checkout solution is provided by Klarna (Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden) and uses cookies when Costumer’s use Klarna’s checkout. The exact cookies and purposes for which they are used can be found here.

5. Confirmation and Delivery

Shortly after the Costumer have placed an order the Costumer will receive a confirmation e-mail from Reused Remade. If the item that the costumer has ordered is in stock, the estimated delivery within Sweden is between 3-5 business days. All our deliveries are made by PostNord.

6. Price and Payment

All prices on the website are including taxes. Shipping cost will be added as an additional cost when checking out. We accept Visa, Master Card and American Express and Swedish customers may also have the option to pay with Klarna.

7. Returns and Exchanges

The Costumer has the right to return the purchased products within 14 days from delivery of the product. The product must be returned in its original condition and unused with all original labels, tags and seals. All returns are made at the Costumer’s expense. When the product is returned to Reused Remade, Reused Remade will refund or exchange the product. Reused Remade will pay to send replacement products if the product is return due to defaults in the product. Returned products/services are to be sent as letters or postal packages, not as COD. Always enclose the original packaging and designer tags. If the order is not returned within the 14 days, the freight back to the customer is to be done at the customer’s expense. Return address: Reused Remade AB, Östermalmstorg 1, 3rd floor, 114 42, Stockholm, Sweden. All packages sent to Reused Remade must have a valid tracking number.

8. Transport damage or lost in transit

All Reused Remade products are insured against theft and damage while the product is in transfer. When the transfer is complete and the customer has received the package it is no longer under Reused Remade’s insurance. If a package is damaged at arrival, the costumer shall contact Reused Remade costumer service immediately.

9. Limitation of liability

Reused Remade shall use its best endeavors to ensure that the Website and the services contained therein remain in use continuously and without disruption. Reused Remade shall not, however, be liable for ensuring that the service operates in a manner that is uninterrupted and free of error. Reused Remade cannot guarantee or shall not be held liable that the pictures is an exact reproduce of the true appearance of a product.

10. Force Majeure

Reused Remade is not liable for any non-performance caused by circumstances beyond our control, which directly or indirectly prevents, obstructs or renders production, delivery or freight uneconomical until such obstacle has been removed (Force Majeure). Such circumstances shall be deemed to include difficulties to procure raw materials as well as other difficulties and disturbances, including but not limited to war, riot, labour conflicts, fire, flood, storm, accident, fuel or power shortages, transportation shortages, obstacles or interruptions regarding transportation at sea and breakdowns or interruptions of any kind as regards to our equipment or facilities, which are deemed necessary for the performance of our agreements.

11. Amendments

You have the right to return your products within 14 days given that the products are returned in original condition and are unused, i.e. that they are not used, all original labels, tags and seals remain on the product as when you received the goods. Returning a product is to be done on the expense of the customer. Reused Remade shall, if under the jurisdiction of our return policy, refund you what you have paid for the product and/or service as soon as possible, but latest within 30 days of the product being returned to Reused Remade. Reused Remade will pay to send replacement products if the product is return due to defaults in the product. Returned products/services are to be sent as letters or postal packages, not as COD. Always enclose the original packaging and designer tags. If the order is not returned within the 14 days, the freight back to the customer is to be done at the customer’s expense. Return address: Reused Remade, Östermalmstorg 1, 114 42 Stockholm, Sweden. All packages sent to Reused Remade must have a valid tracking number.

12. Applicable legislation

These Terms and Conditions shall be governed by the law of Sweden.

13. Customer service

For any questions, please contact us via email hello@reusedremade.com. It may take up to 48H for us to reply.

15/09/2020

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